“I was a customer in one of your taxis last night and left my car keys on the back seat. I called your company this morning and I cannot thank all of your staff for the fabulous service they gave me. I was desperate to regain the keys, which I thought I had probably left in your cab, as I’m sure you are aware of the price of a locksmith. A number of people helped me and in the end the taxi driver brought my keys back to me. I think I was probably a bit of a pest to a very busy team. But they were more than helpful every time I called and were a pleasure to deal with. Be assured I shall be telling everyone this story as I was so impressed.
Thanks again to all the team and congratulations to you on the service you are asking them to give.”
“I’d just like to thank you for the excellent service you provided on 30th June when you arranged several cabs for us, taking family and friends from St Mary’s Guildhall to the Ansty Hotel. Each one was on time and the drivers were brilliant.
Thanks for contributing to a fantastic day.”
“I’m contacting you with regards to the amazing experience I had this morning thanks to one of your drivers. He picked me up this morning to take me to my partner who was badly injured and left unconscious outside pub and this wonderful man did nothing but support us. He rang the ambulance for us and waited until it arrived. I just want to show my appreciation for his actions – an absolutely fantastic employee that needs to be rewarded. I know you are not allowed to give away any personal details but could you please advise where is your office based, so I can drop a card and some flowers for him.
This is why I only use Central Taxis – absolutely fantastic people working in your company!”
“I just wanted to thank one of your drivers who returned my phone to me when I left it in his taxi. I didn’t get his name but he picked us up from Southfield’s School at around 4.05pm today and dropped us off on Glencoe Road.
He is a real credit to your firm, and I will be using and recommending your taxi firm because of him and the outstanding customer service he gave.
Please pass on my thanks to him.”
I’ve just had a great customer experience with a driver of yours. I think his cab number was 812 but I might be wrong. He picked me up from the BP garage in Finham and took me to King Richard St, Hillfields just now.
Anyway, I left my charger in the cab which was returned to me. Prior to this I was going to email anyway as he was so friendly.
Drivers like him make me choose your company over Uber.”